Privacy Policy

At Luxenovas, we value the trust you place in us when you provide your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (http://luxenovas.xyz/) or make a purchase. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you make a purchase or create an account, we may collect information such as your name, email address, phone number, shipping address, and payment details.
  • Non-Personal Information: We collect non-identifiable information like your browser type, device information, and browsing patterns to help us enhance our website experience.
  • Cookies: We use cookies to improve functionality and customize your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used to:

  • Process transactions and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services based on user feedback.
  • Send promotional materials, newsletters, or updates (you can opt out of these at any time).
  • Detect and prevent fraudulent activities.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt your sensitive information during transmission.
  • Data Storage: Your information is securely stored and only accessible by authorized personnel.
  • Third-Party Services: We use trusted third-party services to process payments. These third-party providers have their own privacy policies, and we recommend reviewing them for more information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party vendors who help us operate our website and fulfill orders. These providers are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights and safety of Luxenovas or others.

5. Your Rights

You have the right to:

  • Access and Update: Review and update your personal information at any time through your account.
  • Data Deletion: Request the deletion of your data by contacting us at [email protected].
  • Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link at the bottom of our communications.

6. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Luxenovas
Candlelight Drive, Cleveland, Texas, United States
Phone: 281-432-3132
Email: [email protected]