Sales Policy

At Luxenovas, we are committed to providing a seamless shopping experience for our customers. The following Sales Policy outlines the terms and conditions related to purchasing products from our website (http://luxenovas.xyz/).

1. Pricing and Product Information

We strive to ensure all prices, descriptions, and product availability on our website are accurate. However, in the event of an error in pricing or product information, Luxenovas reserves the right to correct it without prior notice, even after an order has been placed.

  • All prices are listed in U.S. dollars unless stated otherwise.
  • Prices are subject to change without notice. However, once your order is confirmed, the price at the time of purchase will be honored.
  • Luxenovas is not responsible for any errors in product descriptions, images, or specifications.

2. Order Acceptance and Cancellation

Once an order is placed, you will receive an order confirmation via email. This does not signify our acceptance of your order; we reserve the right to accept or decline your order for any reason, including:

  • Inability to process payment.
  • Shipping restrictions to your location.
  • Product availability.
  • Suspicion of fraudulent activity.

If your order is canceled for any reason, you will be notified via email, and any payments made will be refunded.

3. Payment Methods

We accept various payment methods, including major credit cards and third-party payment providers (e.g., PayPal). When placing an order, you agree to provide accurate billing information and authorize us to charge the applicable amount.

  • Payment must be made in full at the time of purchase.
  • Any disputes or issues related to payments should be resolved with your payment provider.

4. Shipping and Delivery

We offer shipping within the United States and to select international locations. Shipping costs and delivery times will be calculated at checkout, depending on your location.

  • Shipping times are estimated based on your location and carrier availability. Please allow additional time for delivery during peak seasons.
  • Once your order is shipped, you will receive a tracking number via email.
  • Luxenovas is not responsible for shipping delays caused by the carrier, weather, or customs for international shipments.

5. Sales Tax

Sales tax will be applied to orders in accordance with applicable state and local laws. The total amount of sales tax will be calculated during checkout based on your shipping address.

6. Warranty and Product Defects

All Luxenovas products are covered by a limited warranty that ensures they are free from defects in materials and workmanship. If you receive a defective item, please contact us immediately, and we will work to resolve the issue.

  • For details on the warranty for specific products, please refer to the product information page or contact our customer service team.

For more details about returns, please refer to our Refund and Returns Policy.